gcb77 Privacy Policy

1. Introduction and Scope of This Policy

gcb77 ("Platform", "we", "us") is committed to protecting the privacy and security of the personal information of every individual who uses the gcb77.net website. This Privacy Policy is a legally binding agreement between gcb77 and you as a user or registered member ("you", "member").

This document describes the types of data we collect, the purposes for which it is used, how it is stored and protected, and the rights you hold regarding that data. This policy applies to all users of the gcb77 platform without exception, including casual visitors, registered members, and anyone who interacts with our services through any device or channel.

By registering an account or continuing to use the gcb77 platform, you acknowledge that you have read, understood and agree to this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform.

2. Personal Information We Collect

gcb77 collects your personal information through several methods, including during the account registration process, platform usage, and when carrying out financial transactions. The information collected is as follows:

Identity Information:

• Full name as stated on your identity card (MyKad) or passport
• Date of birth for age verification purposes (21 years and above)
• Identity card number (MyKad) or passport number
• Current residential address
• Active mobile phone number
• Valid email address

Financial Information:

• Bank account or e-wallet details used for deposits and withdrawals
• Records of deposit and withdrawal transactions
• Betting activity history within your account

Technical Information:

• IP address of your device when accessing the platform
• Browser type and operating system used
• Cookie data and similar session tracking technologies
• Activity logs and platform access records

All information is collected directly from you or automatically through our platform systems when you use gcb77 services.

3. Purposes for Using Personal Information

gcb77 uses your personal information only for legitimate and transparent purposes. We do not use your data for any purpose beyond those stated below without obtaining your prior consent.

• Account Management: Creating, verifying and managing your member account on the gcb77 platform.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrencies (USDT, BTC, ETH), and managing withdrawals within 10–45 minutes.
• Identity Verification: Verifying member identity for security purposes and compliance with international licensing requirements, including age verification for members 21 years and above.
• Fraud Prevention: Detecting and preventing fraud, money laundering, unauthorised access and other security threats to member accounts.
• Customer Service: Providing assistance and support via live chat and email in Malay and English, 24 hours a day, 7 days a week.
• Platform Communications: Sending notifications related to your account, bonuses, promotions and important gcb77 service updates.
• Service Improvement: Analysing aggregated platform usage patterns to improve the user experience and develop new features.
• Legal Compliance: Meeting legal obligations and international licensing requirements applicable to gcb77 operations.

4. Sharing Information with Third Parties

gcb77 does not sell, rent or disclose your personal information to third parties for commercial purposes. However, there are specific situations where we may need to share your information with trusted parties:

• Payment Processors: Required transaction information is shared with payment service providers to securely process your deposits and withdrawals.
• Technology Providers: gcb77's technical partners who provide platform infrastructure, security systems and analytics services may access technical data within the scope of their work only.
• Regulatory Authorities: Information may be disclosed to international licensing bodies or legal authorities when lawfully required, including in financial crime investigations.
• Business Transfers: In the event of any change in ownership or restructuring of gcb77, member data may be transferred as part of the business assets, subject to notice being given to members.

All third parties we engage are bound by strict confidentiality agreements and must comply with data protection standards equivalent to this policy.

5. Use of Cookies and Tracking Technologies

The gcb77 platform uses cookies and similar technologies to improve the user experience and ensure the platform functions correctly. Cookies are small data files stored on your device when you browse the gcb77 website.

Types of cookies we use:

• Essential Cookies: Required for the platform to function, including login session verification and account security. These cookies cannot be disabled.
• Functional Cookies: Store your preferences such as language, display settings and game preferences so you do not need to reset them on every visit.
• Analytical Cookies: Help us understand aggregated platform usage patterns for improvement purposes. This data does not identify you as an individual.

You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the gcb77 platform.

6. Data Retention Period

gcb77 retains your personal information for as long as necessary to fulfil the purposes stated in this policy, or for as long as required by law and international licensing requirements.

Generally, active member account records are retained for as long as the account remains active. For closed accounts, we may retain certain information for a reasonable period for audit, fraud prevention and legal compliance purposes. Technical information such as access logs is typically retained for a shorter period.

When your information is no longer needed, gcb77 will delete or anonymise that data in a secure manner so that it cannot be recovered or re-identified.

7. Data Security Measures

We implement a range of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. These measures include:

• 256-bit SSL encryption for all data transmitted between your device and gcb77 servers
• Password storage in hashed form that cannot be decrypted
• Active intrusion detection systems operating 24 hours a day
• Strict internal access controls — only authorised staff may access sensitive data
• Regular security audits conducted by independent parties
• Clear security incident response procedures in the event of a data breach

Although we take data security seriously, no system in the world can be guaranteed 100% secure. We encourage you to also take precautions on your end, including using a strong password and not sharing your login details with anyone.